Terms & Conditions — Mobile Bet365 Bangladesh

1 General Terms & Conditions

Mobile Bet365By using the website and mobile app, you are deemed to have automatically accepted these Terms and Conditions. These terms constitute a legally binding agreement between you and Mobile Bet365.

This document has been written in English for the convenience of users in Bangladesh. If anything is unclear, our support team is always ready to help.

Mobile Bet365 reserves the right to change, amend, or update these Terms and Conditions at any time. Changes will be communicated on the website, and continued use of the platform after any update will be considered acceptance of the revised terms.

2 Account Registration & Verification

When opening an account with Mobile Bet365, you are required to provide complete and accurate information. Your name, date of birth, address, and mobile number may all be subject to verification.

• Each individual may open one account only.
• Accounts may only be opened for personal use — not on behalf of another person.
• The mobile number and email address provided at registration must be verified.
• Keeping your account password confidential is entirely your responsibility.
• Accounts must not be shared with or used by third parties.

As part of KYC (Know Your Customer) verification, you may be asked to submit a copy of your national ID or passport. Mobile Bet365 reserves the right to withhold withdrawals until verification is complete.

3 Age Requirements & Responsibility

Mobile Bet365Services are available to individuals aged 18 and above only. Any account found to belong to a minor will be closed immediately and all associated transactions will be voided.

A note for parents — keep your devices and login credentials out of reach of minors. If you suspect a minor is accessing your account, contact our support team immediately.

4 Deposit & Payment Policy

Mobile Bet365 currently supports deposits via bKash, Nagad, Rocket, and several other payment methods. The minimum deposit amount is fixed and listed on the payment page.

• Only payment methods registered in your own name may be used.
• Deposits from third parties are not accepted.
• Successful deposits are usually credited to your balance instantly.
• If a deposit doesn't appear in your account, please contact support.
• No additional charges are applied to deposits.

Mobile Bet365 reserves the right to change existing payment methods or add new ones. Any such changes will be communicated on the payments page.

5 Withdrawal Policy

Withdrawals are only available from verified accounts. Withdrawal requests are typically processed within 5 to 15 minutes, though in some cases this may take up to 24 hours.

• The minimum withdrawal amount is fixed and listed on the payment page.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification is incomplete.
• If suspicious activity is detected, withdrawals will be placed on hold pending investigation.

6 Bonus & Promotion Terms

Every bonus and promotion on Mobile Bet365 comes with specific terms. Accepting a bonus means you agree to those terms.

• The welcome bonus is available to new members once only.
• The wagering requirement for each bonus is listed on the offer page.
• Any unused bonus will be automatically cancelled once the bonus period expires.
• Generally, only one bonus can be active at a time.
• If bonus abuse is identified (arbitrage, multiple accounts, etc.), the bonus will be forfeited.

Mobile Bet365 reserves the right to modify or discontinue any promotion at any time. For updates on ongoing promotions, Promotions Page View.

7 Betting Rules

All bets placed on Mobile Bet365 are recorded electronically. Once a bet is confirmed, it generally cannot be changed or cancelled.

• Betting odds can change at any time — the odds at the time your bet is confirmed are the ones that apply.
• If a match is cancelled, all bets are voided and stakes are refunded.
• Bets placed at incorrect odds due to a technical error may be voided.
• Mobile Bet365 is not liable for bets cancelled due to connectivity issues during live betting.
• A maximum bet limit may apply for individual events.

Separate betting rules may apply for cricket, football, and other sports. Check the relevant event page or contact support for details.

8 Prohibited Activities

The following activities are strictly prohibited on Mobile Bet365 and will result in immediate account closure:

• Multiple accounts: Operating multiple accounts under the same identity.
• Match Fixing: Placing bets with prior knowledge of, or influence over, match outcomes.
• Bonus Arbitrage: Exploiting the bonus system for unfair advantage.
• Money laundering: Using the platform to launder money from illegal sources.
• Hacking or cyberattack: Attempting to breach the security of the platform.
• Minor access: Allowing anyone under 18 to access or use an account.

9 Account Suspension & Closure

Mobile Bet365 may temporarily suspend or permanently close an account under the following circumstances:

• Where there is clear evidence of a terms violation.
• If false information is detected during KYC verification.
• If an account has been inactive for an extended period (12 months or more).
• At the member's own request.
• Due to legal obligations.

We will attempt to notify you before closing your account. However, in cases of serious violations, closure may occur without notice. Any legitimate balance will generally be returned, but may be forfeited in cases involving prohibited activity.

10 Responsible Gaming

Mobile Bet365 believes betting should be fun, not a source of stress. We want every member to play responsibly.

• Set daily or weekly betting limits for yourself.
• Take a temporary or permanent self-exclusion if you feel it is necessary.
• If you feel something is wrong, reach out to our support team — we're here to help.
• Never bet with borrowed money.

For more details, visit our Responsible Gaming Page View.

11 Privacy & Data Protection

We have a separate Privacy Policy governing the collection, storage, and use of your personal information. These Terms & Conditions and the Privacy Policy complement each other.

We do not sell your information to third parties. However, data may be shared with authorities where required by law or for fraud prevention purposes.

For more details, visit our Privacy Policy Read.

12 Changes to Terms & Contact

Mobile Bet365 reserves the right to modify these Terms and Conditions at any time. Any changes will be updated on the website with a revised date. Members are encouraged to check this page regularly.

Continued use of the site after any changes to the terms constitutes acceptance of the updated terms. If you object to any term, please close your account and withdraw your balance.

For any questions regarding these Terms and Conditions, please contact us:

• Email: support@mobilebet365.im
• Live Chat: Via website or app, 24/7